OTPs

FNB Urges Customers to Protect Passwords Amid Rising Threats

FNB Namibia has expressed concern over an increase in crimes involving customers being threatened into sharing their banking passwords or OTPs. Communications Manager Kirsty Watermeyer, in a statement, highlighted that the bank collaborates closely with law enforcement to investigate such cases and support arrests. FNB reassures customers of robust security measures, including two-factor authentication, encryption, and advanced fraud detection systems. However, the bank advises customers to reduce daily ATM withdrawal […]

20 January, 2025 32

Business / Economics

FNB Namibia Warns Customers About Rising Holiday Fraud

Tjirimuje Raseuatjo, FNB Namibia's Head of Operational Risk, has raised concerns about a surge in fraud cases during the festive season, particularly affecting those who may be more relaxed. The bank reminds customers that it will never ask for sensitive information like OTPs or passwords and urges them to take secure measures to protect their accounts.

18 December, 2024 37

Opinion Pieces

Do not share your banking PINs or OTPs with anyone – banks included

By Bank Windhoek’s Forensic Services Manager, Johnny Truter In the past, bank robbers were brazen. They used weapons and physical intimidation to instil fear into staff, security guards and any customers who were in the branch. Their timing was considered. They would strike on the last day of the month, for instance, at a time of day when the branch cash levels were high and before too many people could […]

4 December, 2023 35