Promoting Support Systems for Employees with Serious Illnesses

By Noreen Arangies, Communication Content Specialist, Capricorn Group

The dark journey of adversity

On 29 November 2021, I received devastating news from one of Namibia’s top specialist physicians. He said, “Mrs Arangies, I am sorry to tell you that your bone marrow biopsy results reveal Acute Myeloid Leukemia (AML), and unfortunately, Namibia lacks the necessary facilities and a haematologist to provide treatment.” This news completely shattered my world, as 60% of my bone marrow was infected with cancer blast cells, leaving me with very little time. The days and months that followed this devastating news can only be described as “the valley of the shadow of death.”

I was airlifted to a haematology centre in Cape Town, where I spent nearly a year in a bone marrow transplant ward, isolated for months due to weakened immunity from intensive chemotherapy. My arduous journey left me with mental and emotional scars, but thanks to God’s grace, I found a stem cell donor abroad and survived. Recovery has been challenging, but I’m thankful for the support of medical professionals, medical aid, insurance, family, friends, prayer partners, work colleagues, and support groups.

The Impact of Serious Illness on Employees

When an employee is diagnosed with a severe health condition, they face significant emotional and physical difficulties. They must adjust to a new psychological reality and may temporarily rely on others for everyday tasks. Prolonged illness can cause fear and worry, especially if they are the sole breadwinner. Professional implications, such as productivity and career progression, can suffer due to consistent sick leave. Employers may pressure them to perform work tasks when they cannot, or they could potentially lose their jobs due to extended absences.

According to the Global Cancer Observatory, Namibia has high rates of breast, cervical, and prostate cancer. Additionally, 5.4% of Namibia’s population is affected by Type 2 Diabetes Mellitus (T2DM). Ignoring this problem will not make it go away. Developing strategies to address non-communicable diseases and implementing comprehensive employee wellness programmes in organisations is crucial. Candid conversations and educational programmes on managing personal and professional challenges due to severe health issues are essential in the workplace.

Current Gaps in Corporate Support Systems

Some may argue that a more comprehensive wellness program is unnecessary, but an organisation’s most valuable asset is its employees. Anyone could unexpectedly face a serious medical condition. It happened to me, and I was completely healthy before cancer turned my life upside down. We need to identify and address current gaps in corporate support systems, such as inadequate policies and a lack of awareness about the needs of seriously ill employees.

Critical Components of Effective Support Systems

Medical treatments necessitate considerable financial resources, highlighting the significance of comprehensive health insurance and additional financial assistance options like critical illness policies. Some companies offer life insurance policies for employees. It may be beneficial for companies to consider offering a critical illness or savings option as an additional employee benefit. Flexible work arrangements, like remote work options and flexible hours, can improve work performance for employees facing severe medical conditions. Comprehensive mental health support, including counselling and therapy, is also vital and greatly benefits individuals struggling with mental health challenges related to a severe health condition or medical treatment. It assisted me in overcoming PTSD following my prolonged hospital isolation. These measures create a supportive environment, enhance organisational culture, and improve the employer’s reputation. Who wouldn’t want to work for an employer genuinely concerned about their well-being during major life events?

Leadership and Advocacy

Organisational leaders have an essential role in advocating for and implementing support systems. Empathetic and compassionate leaders can greatly assist employees with life-threatening illnesses by promoting open communication and peer support groups. By conducting education and awareness campaigns, providing legal and financial guidance, and fostering a culture of compassion and respect, leaders establish an inclusive environment that prioritises the well-being and dignity of all employees.

My firsthand experience has deepened my empathy and motivated me to advocate for others facing similar struggles. I believe it is essential to help increase awareness of their needs and highlight the importance of better support systems, particularly in the workplace.

I urge all organisations and leaders to prioritise and establish comprehensive support systems for employees facing severe illnesses, foster caring workplaces, and enhance employee experiences during challenging times. Adversity touches us all. No one is immune to the possibility of serious illness—it could affect a loved one or even ourselves.