insert_link Business / Economics The rise of robo-retail: Who gets left behind when retail is automated? By Mathew Iantorno, University of Toronto Canada’s first robotic cafe, RC Coffee, opened in Toronto in October 2020. The flagship location of the coffee chain revived the long-dormant retail concept of the automat: a restaurant where food and drinks are served by technology, rather than human staff. The new coffee automat consisted of a touchscreen for placing orders, a window that allows customers to watch a […] todayFebruary 15, 2024 22