billing

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Namibia

Katutura Residents’ To Meet At City of Windhoek Over Billing Disputes

Shaun Gariseb from the Katutura Residents' Committee announced a meeting with the City of Windhoek to address concerns over billing errors and discrepancies. The visit follows the city's admission of fraudulent billing practices and issues with their water estimation formula. The committee aims to verify accounts and clarify billing problems, not to seek debt write-offs. Residents affected by the billing issues are invited to attend.  

today19 August, 2024

Namibia

City of Windhoek Accused of Concealing Faulty Billing System

The City of Windhoek is facing allegations of concealing a malfunctioning billing system for more than two years, resulting in billing discrepancies, including a case where a client's water bill spiked to N$1 million within a month. The controversy, reportedly kept confidential by city officials, also involves the mysterious erasure of a N$90,000 municipal account bill. Despite a court ruling favoring the client with the N$1 million bill, residents continue […]

today2 July, 2024