insert_link South Africa South Africa’s City Power has launched a new Customer Portal and AI-powered chatbot South Africa's ,City Power has launched a new Customer Portal and AI-powered chatbot, Joulene, aimed at improving customer service. The 24/7 portal provides customers with instant access to historical data, customer queries, meter alarms, outage updates, power interruptions, bill simulations, and service inquiries. Spokesperson, Isaac Mangena says this marks City Power's commitment to digital transformation and enhanced customer engagement: todayJune 28, 2024 8
insert_link South Africa City Power intensifies removal of illegal connection City Power says it has intensified the removal of illegal connections and revenue collection operations across the City of Johannesburg during the winter season. City Power’s spokesperson, Isaac Mangena, says removing illegal connections seeks not only to alleviate pressure on the system, but also to recover the billions owed to it by defaulting customers: todayJune 10, 2024 8
Paying it forward: Kenyan coastal doctor Bashrahil Mohammed Mafudh has made it his life’s work to care for the most vulnerable in his community, at no cost.
