Consumer Protection

Bus and taxi operators warned against fare hikes during festive season

Long distance taxi minibus Photo credit: Namibian Broadcasting Corporation The Namibia Bus and Taxi Association (NABTA) has warned public transport operators against increasing fares during the festive season, saying overcharging passengers is illegal and could lead to the loss of operating permits. The association’s secretary general, Pendapala Nakathingo, said fare hikes tend to go up during peak travel periods when demand is high, and transport options are limited, leaving commuters […]

17 December, 2025

Business / Economics

NAMFISA reports asset growth and higher complaints in financial sector

Photo credit: James Cullen The Namibia Financial Institutions Supervisory Authority (NAMFISA) has reported that the country’s non-banking financial institutions sector continued to grow in the third quarter of 2025, with total assets reaching N$528.2 billion, despite ongoing compliance challenges in certain parts of the industry. In its Third Quarter 2025 Quarterly Statistical Bulletin, NAMFISA reported that assets grew by 5.3 percent from the previous quarter and 14.8 percent year-on-year, supported […]

17 December, 2025

Business / Economics

Telecom Namibia Probes Mobile Banking Allegations

Telecom Namibia says it is aware of a statement circulating on social media alleging irregularities linked to a mobile banking transaction involving one of its mobile numbers. Acting Head of Corporate Communication and Public Relations, Ndapewa Neshila, says the company is treating the claims seriously and is working with internal teams and external partners, including banks, to fully investigate the matter.

15 December, 2025

Business / Economics

December Fuel Prices Set to Rise

The Ministry of Industries, Mines and Energy has confirmed a 21-cent-per-litre increase for petrol and both diesel types starting later this week. In Walvis Bay, petrol will cost N$20.58 per litre, 50ppm diesel N$20.13, and 10ppm diesel N$20.23. Diesel under-recoveries will be absorbed by the National Energy Fund. The Ministry’s Anna Salkeus stressed the importance of balancing cost recovery with consumer protection while ensuring steady fuel supply, wishing residents a safe and prosperous holiday season.

1 December, 2025

Namibia

Public Urged to Stay Safe on Open Wi-Fi Networks

The Communications Regulatory Authority is warning the public to be cautious when connecting to open Wi-Fi in public areas like malls, airports, and restaurants. It says unsecured networks can easily be exploited by hackers, urging users to avoid online banking or sharing personal details. CRAN’s Mufaro Nesongano, Executive for Communication and Consumer Relations:

13 November, 2025

Namibia

Court Rules Against Exclusive Fibre Deal

The High Court has ruled in favour of the Communications Regulatory Authority, invalidating a clause in a 2012 fibre lease agreement between NamPower, MTC, and Telecom Namibia. The clause had given operators exclusive access to NamPower’s dark fibre with automatic renewal. Mufaro Nesongano, Executive for Communication and Consumer Relations at CRAN, said the decision supports fair competition in the telecom sector.

25 September, 2025

Business / Economics

Fuel Prices Adjusted Amid Global Shifts

Global oil prices and currency fluctuations are driving the latest fuel price review, says energy ministry spokesperson Anna Salkeus. The adjustments aim to ease the burden on consumers, while safeguarding the fuel supply chain from potential disruptions. The ministry is working to protect citizens from even steeper increases.

1 September, 2025

Namibia

Windhoek Electricity Tariffs Remain Unchanged Pending Regulatory Approval

After a resident claimed their electricity units dropped sharply from 48 to 40 for N$100, suspicions of an unnoticed tariff increase spread. Lydia Amutenya, the City’s Public Relations Officer, confirmed that no changes have been made yet, as the new rates still need regulatory approval. She reassured the public to rely only on formal announcements regarding any price changes.

30 June, 2025

Business / Economics

Bank of Namibia Engages MPs on Economy and Reform.

The Bank of Namibia, led by Governor Johannes !Gawaxab and Deputy Governor Ebson Uanguta, held a statutory engagement with Parliament’s Standing Committee on Economy and Industry, Public Administration and Planning. The meeting focused on regulatory reforms, economic resilience, and financial inclusion, with updates on inflation and consumer protection. Josefina Oskar from the BoN.

26 June, 2025