UNDERSTANDING THE CONSUMER COMPLAINTS PROCEDURE FOR THE POSTAL SERVICES SECTOR IN NAMIBIA

UNDERSTANDING THE CONSUMER COMPLAINTS PROCEDURE FOR THE POSTAL SERVICES SECTOR IN NAMIBIA

06 NOVEMBER – WINDHOEK The Communications Regulatory Authority of Namibia (CRAN) is mandated to regulate the Postal Services by the Communications Act (No. 8 of 2009). CRAN passed the Regulations Prescribing Licence Categories and Licensing Procedures for Postal Service Licensees in Government Gazette No. 7072, General Notice 506, dated 02 December 2019, in accordance with the Communications Act (Licensing Regulations for the Postal Sector). These Licensing Regulations for the Postal […]

November 6, 2024 9

Namibia

Namfisa wants collaborative solutions for consumer complaints

The Namibia Financial Services Supervisory Authority has received complaints from consumers mainly related to payment disputes, overcharged interest, non-payment of pension benefits, funeral benefit rejections, and non-payment of refunds or lapsed policies. NAMFISA spokesperson Victoria Muranda.

December 20, 2023 40

Namibia

Shivute encourages consumers to know their rights

The Oshikoto regional council chairperson, Samuel Shivute, is encouraging people to know their rights and stop taking unaffordable debt that can result in them experiencing financial distress. Shivute said at the Oshikoto regional consumer credit bill consultations held at Omuthiya on Thursday that many people find themselves burdened by expensive loans and insurance over the years due to a lack of information on how loans and insurance work. He further […]

December 8, 2023 10