insert_link South Africa A majority of South African consumers are making use of loyalty programmes A majority of South African consumers are making use of loyalty programmes to cover food costs this festive season. According to the 2022 Truth and BrandMapp Loyalty Whitepaper, South African shoppers exhibit higher loyalty levels compared to their counterparts in many African regions. Major retailers have implemented loyalty initiatives to enhance customer retention. Money relations coach Nthabi Monage told eNCA 73-percent of economically active South Africans participate in loyalty programmes […] todayDecember 22, 2023 33
insert_link Business / Economics U.S. retail sales expected to exceed last year’s numbers during Cyber Monday U.S. consumers are poised for another day of record online shopping on Cyber Monday; when retailers traditionally offer big discounts. That is off the back of a surge in deals from Black Friday, just before the weekend. Our U.S correspondent Caroline Malone reports. todayNovember 28, 2023 9