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    Omanyano ovanhu koikundaneki yomalungula kashili paveta, Commisiner Sakaria takunghilile Veronika Haulenga

customer loyalty

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Local

Bank Windhoek maintains high customer satisfaction standards

    Bank Windhoek has again demonstrated its commitment to exceptional customer service by achieving outstanding results in an independent third party's annual Customer Satisfaction Survey exercise, which took place in July 2024. The survey revealed an overall satisfaction score and ease of doing business rating of 77%, while brand affinity reached an impressive 84%. In 2023, the Bank’s satisfaction survey rating was 76%. The survey results showed that Bank […]

todaySeptember 2, 2024 8

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Business / Economics

Understanding the dynamics of brand value

      By Bank Windhoek’s Executive Officer of Marketing and Corporate Communication, Jacquiline Pack.   In contemporary consumer culture, brands are omnipresent. We cannot escape their profound influence and call to interact with them. We have complex mosaic theories explaining the power of brands for the companies that own them, the consumers who purchase and consume them, and the mark they leave on society. Ultimately, brand value is a […]

todayJune 5, 2024 27

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