Customer Service Charter Archives

Uuministeli wuuhaku nonkalo nawa palongelokumwe nombelewa yomupilima otau ningi oshigongiilonga sho Customer Service Charter Training

Oshigongiilonga osheegululwa komu Dr Elizabeth Ujarura Kamutuezu,omukuluntu gomilandu nomathaneko. Moshipopiwa she sheegululo Dr Kamutuezu okwa holola kutya o Customer service Charter kayishi ashike omukanda,ashike oyili efano lyoongushu dhawo,oohedhi dhomayakulo gawo,neuvaneko lyawo koshigwana. Tati o Customer service Charter oya tothamo oondondo dhomayakulo dhoka haya metwa nadho nadho,noku pulwa ya kalekepo iilonga yawo. Nosha simana okwati,omukanda gweuvaneko lyomayakulo gawo koshigwana otagu ya dhimbulukitha kutya kehe shoka taya ningi oshina oshilonga. Oshigongiilonga sho […]

25 June, 2025

Health / Medical

Minister encourages patients to report mistreatment at public health facilities

Our correspondent from One Africa TV NewsOnOne, Selma Taapopi, reports that the Health Ministry has introduced a Customer Service Charter aimed at enhancing service quality in healthcare facilities. During the launch, Minister Dr. Kalumbi Shangula encouraged patients to report mistreatment or poor conduct by staff to the customer care office or facility head. Last night's bulletin is live now right now on oneafrica.tv. And weeknights at 7 you are free […]

5 March, 2025

Health / Medical

New Health Charter to Strengthen Patient Services

To improve healthcare delivery, the Health and Social Services Ministry has launched a Customer Service Charter focused on accessibility and quality. The charter seeks to eliminate financial barriers to healthcare while reinforcing the ministry’s commitment to fair and effective medical services. Executive Director Ben Nangombe emphasized its importance. The charter will be provided in various formats to ensure it is accessible to all citizens.

4 March, 2025