insert_link Local Bank Windhoek maintains high customer satisfaction standards Bank Windhoek has again demonstrated its commitment to exceptional customer service by achieving outstanding results in an independent third party's annual Customer Satisfaction Survey exercise, which took place in July 2024. The survey revealed an overall satisfaction score and ease of doing business rating of 77%, while brand affinity reached an impressive 84%. In 2023, the Bank’s satisfaction survey rating was 76%. The survey results showed that Bank […] todaySeptember 2, 2024 12
insert_link Namibia MTC partners with Omaruru for digital development agenda MTC and the Municipality of Omaruru have signed a Memorandum of Understanding to collaborate on an integrated digital innovation agenda. The agreement aims to identify common interests, assess areas for socio-economic smart solutions, and contribute to Namibia's National Development agenda through transformative initiatives. Here is MTC's spokesperson, Erasmus Nekundi. todayJune 24, 2024 32
insert_link Local Bank of Namibia strengthens collaboration with central banks in the region The governor of the Bank of Namibia, Mr. Johannes !Gawaxab, recently embarked on a diplomatic visit to foster enhanced collaboration and cooperation with central banks in the region. Accompanied by a technical team from the bank’s financial markets, strategy, projects & transformation, research, and international relations departments, the governor visited the Bank of Ghana, the Reserve Bank of Zimbabwe, and the Bank of Botswana at the end of […] todayApril 24, 2024 15
insert_link Local Bank Windhoek appoints Ngula as its e-Money Head Bank Windhoek’s Executive Officer of Retail Banking Services and Specialist Finance, James Chapman, recently announced the appointment of Candy Ngula as the Bank’s Head of Electronic Money (e-Money), effective Thursday, 1 February 2024. Chapman said that, in her new role, Ngula will focus on driving the value of e-Money and will be responsible for the growth and optimisation of e-Money across Bank Windhoek’s Retail Banking Services. Ngula joins […] todayFebruary 20, 2024 7