Bank Windhoek maintains high customer satisfaction standards

Bank Windhoek has again demonstrated its commitment to exceptional customer service by achieving outstanding results in an independent third party's annual Customer Satisfaction Survey exercise, which took place in July 2024. The survey revealed an overall satisfaction score and ease of doing business rating of 77%, while brand affinity reached an impressive 84%. In 2023, the Bank’s satisfaction survey rating was 76%. The survey results showed that Bank […]

September 2, 2024 8

Africa

Nigerian E-payments eclipse South Africa’s 2022 GDP, in latest surge

When the Nigerian Central Bank introduced newly designed currency notes in November 2022 and a month later put a cap on the maximum amount of hard cash that individuals and corporations could withdraw, the idea was to tame money laundering in the country. During that year’s Christmas festive season and in the run-up to the 2023 Nigerian presidential election in February 2023 –– two high spending seasons –– the country […]

February 15, 2024 10

Local

DEADLINE FOR MANDATORY SIM CARD REGISTRATION

The Communications Regulatory Authority of Namibia (CRAN) herewith reminds all stakeholders that the deadline for mandatory SIM card registration is 31 December 2023. SIM card registration is in accordance with Section 77 of the Communications Act (No. 8 of 2009). SIM card registration statistics 15 June 2023: Approximately 2,760,804 active SIM cards across all licensed networks in Namibia, of which 795,991 SIM cards were registered, signifying a 29% registration rate. […]

November 6, 2023 8