Online Reporting Tools

(Photo contributed) The Walvis Bay Municipality has introduced Ovakalimo, a new online platform designed to allow residents to report service-related issues directly to the council. The platform forms part of the European Union–supported Erongo Good Governance Project, which focuses on improving transparency, accountability, and citizen participation in local government. Municipal spokesperson Anita Kaihiva said the tool streamlines how residents flag concerns such as vandalism or broken infrastructure. Kaihiva explained that […]