insert_link Health / Medical Minister encourages patients to report mistreatment at public health facilities Our correspondent from One Africa TV NewsOnOne, Selma Taapopi, reports that the Health Ministry has introduced a Customer Service Charter aimed at enhancing service quality in healthcare facilities. During the launch, Minister Dr. Kalumbi Shangula encouraged patients to report mistreatment or poor conduct by staff to the customer care office or facility head. Last night's bulletin is live now right now on oneafrica.tv. And weeknights at 7 you are free […] today5 March, 2025
insert_link Health / Medical New Health Charter to Strengthen Patient Services To improve healthcare delivery, the Health and Social Services Ministry has launched a Customer Service Charter focused on accessibility and quality. The charter seeks to eliminate financial barriers to healthcare while reinforcing the ministry’s commitment to fair and effective medical services. Executive Director Ben Nangombe emphasized its importance. The charter will be provided in various formats to ensure it is accessible to all citizens. today4 March, 2025
