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    Omanyano ovanhu koikundaneki yomalungula kashili paveta, Commisiner Sakaria takunghilile Veronika Haulenga

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South Africa

South Africa’s City Power has launched a new Customer Portal and AI-powered chatbot

South Africa's ,City Power has launched a new Customer Portal and AI-powered chatbot, Joulene, aimed at improving customer service. The 24/7 portal provides customers with instant access to historical data, customer queries, meter alarms, outage updates, power interruptions, bill simulations, and service inquiries. Spokesperson, Isaac Mangena says this marks City Power's commitment to digital transformation and enhanced customer engagement:  

todayJune 28, 2024 34

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South Africa

Call to Prioritize SABC Independence and Sustainability, Urges South African Coalition

South Africa's, SOS Support Public Broadcasting Coalition and several civil society organizations, are urging political parties to prioritise the independence and sustainability of the SABC as the new government takes office. They call for the immediate withdrawal of the proposed SABC Bill. The coalition’s coordinator ,Noor Ahmad says with the closure of major print newspapers, a strong and independent SABC is crucial for maintaining a robust news ecosystem:  

todayJune 21, 2024 32

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