insert_link South Africa South Africa’s City Power has launched a new Customer Portal and AI-powered chatbot South Africa's ,City Power has launched a new Customer Portal and AI-powered chatbot, Joulene, aimed at improving customer service. The 24/7 portal provides customers with instant access to historical data, customer queries, meter alarms, outage updates, power interruptions, bill simulations, and service inquiries. Spokesperson, Isaac Mangena says this marks City Power's commitment to digital transformation and enhanced customer engagement: today28 June, 2024
insert_link South Africa Call to Prioritize SABC Independence and Sustainability, Urges South African Coalition South Africa's, SOS Support Public Broadcasting Coalition and several civil society organizations, are urging political parties to prioritise the independence and sustainability of the SABC as the new government takes office. They call for the immediate withdrawal of the proposed SABC Bill. The coalition’s coordinator ,Noor Ahmad says with the closure of major print newspapers, a strong and independent SABC is crucial for maintaining a robust news ecosystem: today21 June, 2024
