Customer experience, efficiency to drive growth of Africa’s telco sector this year

Customer experience, efficiency to drive growth of Africa’s telco sector this year

by Louis Avenant, Senior Project Manager at Itemate Solutions Africa's vibrant telco sector is set for a bumper year in 2024 as it expands operations and broadens service offerings to meet the needs of an increasingly digital-savvy customer base. Industry projections estimate the Africa telco sector will grow by $2.24-billion between 2020 and 2024, with longer-term growth expected to be powered by the rollout of high-speed 5G connectivity and a growing […]

January 30, 2024 23

Africa

Rwanda pushes Africa towards universal smartphone access

By Seth Onyango, via bird story agency Progressive policy reforms and the influx of budget-friendly smartphones are steering Africa towards complete digital connectivity in just over a decade. Rwanda's recently-announced, three-year target is the most ambitious on the continent, although statistics show that other nations are also rapidly closing in on similar milestones. As part of Kigali's innovative funding scheme, citizens can obtain handsets at the subsidised price of […]

January 22, 2024 25