Bank Windhoek appoints Ngula as its e-Money Head

Bank Windhoek’s Executive Officer of Retail Banking Services and Specialist Finance, James Chapman, recently announced the appointment of Candy Ngula as the Bank’s Head of Electronic Money (e-Money), effective Thursday, 1 February 2024.

Chapman said that, in her new role, Ngula will focus on driving the value of e-Money and will be responsible for the growth and optimisation of e-Money across Bank Windhoek’s Retail Banking Services.

Ngula joins Bank Windhoek from the Bank of Namibia (BoN), where she was the Deputy Director of Oversight, Licensing and Policy in the National Payment Systems Department. She oversaw the domestic payments ecosystem as well as regional payments infrastructures, a catalytic regulatory role that allowed her to shape and influence developments and innovations in the financial sector, particularly digital payments. She served on local and international policy-related platforms. “During her tenure at BoN, Candy was instrumental in driving the Bank’s digital innovation and transformation strategic efforts at its onset, amongst other pivotal projects that helped advance the payments industry,” said Chapman.

Ngula completed her undergraduate degree at Rhodes University before proceeding with a Bachelor of Honours Degree in Information Systems from the University of the Witwatersrand. She is currently enrolled at the University of Bath for a Master of Science in Engineering Business Management. Further to her professional development, Ngula has completed a variety of credible leadership, digital payments and innovation-centric programmes and certifications.

Chapman congratulated Ngula on her appointment as she takes on the responsibility of the Bank’s Head of e-Money and welcomed her to the Bank. “We wish her all the best and great success as she embarks on this exciting journey with Bank Windhoek,” he said.